Contact
    Contact ASIFlex with any questions regarding all aspects of your program and you will get a live person, not an automated system.
    Our customer service department is here to help you with any questions or concerns that arise. If you cannot find an answer to your question on our website, please contact us directly for more information.
    
    Information
    
        Phone Hours:
    
    
        
            | Time Zone | Monday-Friday | Saturday | 
        
            | Eastern | 8 am - 8 pm | 10 am - 2 pm | 
        
            | Central | 7 am - 7 pm | 9 am - 1 pm | 
        
            | Mountain | 6 am - 6 pm | 8 am - Noon | 
        
            | Pacific | 5 am - 5 pm | 7 am - 11 am | 
        
            | Alaska | 4 am - 4 pm | 6 am - 10 am | 
        
            | Hawaii | 3 am - 3 pm | 5 am - 9 am | 
    
    
    
        Holidays:
    
    
        - Memorial Day (the last Monday in May)
- Juneteenth (June 19)
- Independence Day (July 4)
- Labor Day (the first Monday in September)
        - Thanksgiving Schedule:
- Wednesday November 26, 2025 8am to 4pm CT
- Thursday November 27, 2025 Closed
- Friday November 28, 2025 8am to 4pm CT
- Saturday November 29, 2025 9am to 1pm CT
        - Christmas Schedule:
- Wednesday December 24, 2025 8am to noon CT
- Thursday December 25, 2025 Closed
- Friday December 26, 2025 8am to 5pm CT
        - New Year Schedule:
- Thursday January 1, 2026 Closed
        Website availability: The websites are unavailable on Sundays from 7:00 am CT to 8:00 am CT for regularly scheduled system maintenance.
    
    
        Phone: 800.659.3035
    
    
        TTY users: Dial 711
    
    
        Fax: 877.879.9038
    
    
        Mail: PO Box 6044, Columbia, MO 65205-6044
    
    
        Physical Address: 201 W. Broadway, #4C, Columbia, MO 65203
    
    
        Email:
         [email protected] *For your security, please do not include any specific health information in an email.